Shipping policy

Last updated: [31-August-2026]

 

Shipping and Delivery

Every item is made to order. Production usually takes 2–5 business days.

Whenever the selected product variant is available locally, orders are fulfilled as close to the delivery address as possible.

Estimated standard shipping times after fulfilment:

  • Poland: 2–5 business days

  • European Union: 3–8 business days

  • United Kingdom: 3–7 business days

  • United States: 3–6 business days

  • Other destinations: 7–20 business days

Delivery times are estimates and may vary depending on product availability, fulfilment location, destination, and carrier. Tracking information is provided as soon as the order ships.

Shipping Costs

Shipping costs are calculated at checkout and depend on:

  • Destination
  • Product type
  • Order size

Free Shipping

We offer complimentary standard shipping on orders with a total value of at least 35 EUR (or the equivalent amount in your local currency which is roughly around 150 PLN / 30 GBP / 40 USD / 56 CAD).

The availability of complimentary shipping is calculated automatically at checkout and may vary depending on destination and product type.

Customs & Taxes

For EU customers, prices include VAT where applicable.

For non-EU orders, customs duties or taxes may apply and are the responsibility of the customer.

Delays

We are not responsible for delays caused by:

  • Customs processing
  • Carrier disruptions
  • Incorrect address details
  • Force majeure events

If your order appears delayed beyond reasonable expectations, please contact us and we will assist you.